Frequently
Asked Questions
1)
Who is Fit-Rite Fashions?
Fit-Rite Fashions, a career, special
occasion and churchgoing women's clothing store has been in
business since 1926. Eighty years later Fit-Rite is still
totally committed to our clientele. With customer service
being one of the most important aspects of our business, we
insure our customers that not only will they receive the best
quality merchandise, but they will also receive the respect
and incredible attention they deserve. We offer missy and
plus sizes 6-56 for women with a definite sense for fashion
and style. With a proud legacy and a committed clientele that
spans three generations we look forward to another fabulous
eighty years!
2)
Why shop at Fit-Rite Fashions instead of
boutiques?
Boutiques need to mark up prices to deal
with high rent, inventory, employee salaries, and a number
of other factors. That is why www.Fitritefashions.com stands
out above the rest. We make a point of providing the same
high quality plus size clothing you have seen at the boutiques
from designers like Donna Vinci and DVC. By passing along
the savings to you, we guarantee the best prices anywhere
in the world-GUARANTEED.
3)
What forms of payment do you accept?
Fit-Rite Fashions accept Visa, American
Express, MasterCard, Discover.
4)
Can I order by phone?
Yes, you may call us 1-800-000-0000, (Monday-Saturday,
9:30 a.m.- 6:30 p.m., Eastern Standard Time). to order by
phone or to reach our customer service dept. You can also
use our secure online shopping cart to order anytime.
5)
Is it safe to use my credit card on Fitritefashions.com?
Yes. Shopping at Fitritefashions.com is safe. Our site employs
the latest version of Secure Socket Layer Technology (SSL)
to encrypt your information and help make sure that only you
and authorized Fitritefashions.com representatives ever see
it.
This Website is hosted by Yahoo! Store. Yahoo! hosts the
store pages, ordering system, and order data. Yahoo! automatically
collects order information but may only use this information
in the aggregate. If you accessed this store through Yahoo!
Shopping, Yahoo! Also automatically collects information about
your shopping experience. Please see the Yahoo!
Privacy Policy for more information about how Yahoo! uses
this information.
6) Is
my personal information kept private?
Yes, at Fitritefashions.com, we consider
the information you choose to share with us extremely personal
and confidential. We will not sell or rent any of your information
to anybody for any reason. We understand the frustrations
of junk mail and we adhere to this promise very strictly.
7)
How much do you charge for shipping?
Flat fee of $7.99 shipping for all our orders
delivered in the continental United States. The majority of
our orders are shipped via U.P.S. Most in-stock items will
arrive on your doorstep 5-8 business days after receipt of
your order.
For International Shipping availability and rates please click
here>>
8)
How long will it take to receive my order?
The length of time it takes to receive your
order depends on when you place your credit card order. Orders
placed before 4:00pm East Coast Time or 1:00pm West Coast
Time will be shipped out that same day! All orders are shipped
UPS Ground to the Continental U.S. will take 4-6 business
days to reach its destination.
9)
What is your return policy?
Return
Policy:
Our return policy is simple and customer
friendly. Your satisfaction is our #1 priority and
concern. We accept returns as long as the purchase was made
within the last 30 days, and the wear tag has not been removed
from the item. All returns must arrive in their original packaging
and in the original condition for a full refund. Items returned
not in their original package will not be accepted.
Undergarments:
If you are dissatisfied with the products
you have ordered (example: product does
not fit), we will exchange the purchased products for
a different size or style or issue you a store credit to be
used toward your next purchase. If an exchange or store credit
is not available, we will issue you a refund for the products
you purchased (shipping charges are not refundable.)
Return the item to us in new condition - unworn, undamaged
and without stains or perfume, in the original packaging and
with all labels and tags attached so that it is received in
our office within 30 days of the invoice date.
We recommend that you insure the package
and keep the receipt just to be sure that it gets to us in
the condition you sent it your request to the appropriate
service specialist.
Please contact us to coordinate the
return shipment of the product as
an authorization number is required. We require
shipping insurance on all products returned to us. Please
note, shipping fees and the cost associated with return of
the product to us, are non-refundable
We will issue a credit to the original
credit card for the cost of the item and the sales tax, if
applicable. Please allow two billing cycles for the credit
to appear on the credit card's printed statement. If the returned
item was a gift and the recipient returns the item, upon receipt
and inspection, a gift certificate will be issued.
Ship
returned item(s) to:
Fit-Rite
Dress Shop of Newark, Store Location
465 Springfield Ave
Newark NJ
07103-2024
973-623-5256
800-000-0000
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